Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Rocket Media website and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Services Overview

Rocket Media provides digital marketing services, including but not limited to:

• Website design and development
• Search engine optimization (SEO)
• Pay-per-click (PPC) advertising management
• Social media marketing
• Content marketing
• Email marketing
• Branding and creative services
• Analytics and tracking implementation

The specific services provided to you will be detailed in a separate service agreement or proposal.

Use of Services

Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

Acceptable Use

You agree not to:

• Use our Services for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to our systems
• Use our Services to transmit malicious code or harmful content
• Impersonate any person or entity
• Collect or harvest information about other users

Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information
• Grant necessary access to accounts, platforms, and systems
• Respond to requests for information in a timely manner
• Review and approve deliverables within agreed timeframes
• Ensure you have rights to all materials provided to us
• Make timely payments according to the agreed payment terms

Payment Terms

Payment terms will be specified in your service agreement or proposal. General payment terms include:

• Invoices are due within the timeframe specified on the invoice
• Late payments may incur interest charges or late fees
• Services may be suspended for non-payment
• You are responsible for all applicable taxes
• Refunds are handled on a case-by-case basis as outlined in your agreement

Intellectual Property

Our Intellectual Property

All content, materials, and intellectual property on our website and in our Services, including but not limited to text, graphics, logos, designs, and software, are owned by or licensed to Rocket Media and are protected by copyright, trademark, and other intellectual property laws.

Client Materials

You retain ownership of materials you provide to us. By providing materials, you grant us a license to use, reproduce, modify, and display such materials solely for the purpose of providing Services to you.

Deliverables

Upon full payment, you will own the final deliverables created specifically for you as outlined in your service agreement. We retain the right to use work created for you in our portfolio and marketing materials unless otherwise agreed.

Confidentiality

Both parties agree to keep confidential information shared during the course of the business relationship confidential and not to disclose it to third parties without prior written consent, except as required by law or to fulfill service obligations.

Warranties and Disclaimers

We provide our Services on an "as is" and "as available" basis. While we strive for excellence, we make no warranties or guarantees regarding:

• Specific results or outcomes from our Services
• Uninterrupted or error-free service delivery
• Rankings, traffic, or revenue increases
• Compatibility with all systems or platforms

Digital marketing results depend on many factors beyond our control, including market conditions, competition, algorithm changes, and your business fundamentals.

Limitation of Liability

To the maximum extent permitted by law, Rocket Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption arising from your use of our Services. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Rocket Media from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Services, your violation of these Terms, or your violation of any rights of another party.

Termination

Either party may terminate the service relationship according to the terms specified in the service agreement. Upon termination:

• You must pay for all services rendered up to the termination date
• We will provide you with completed deliverables
• Access to platforms and systems will be revoked
• Confidentiality obligations will continue

Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of these third parties. Your use of third-party services is at your own risk.

Dispute Resolution

In the event of any dispute arising from these Terms or our Services, both parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations fail, disputes may be resolved through mediation or arbitration as specified in your service agreement.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which services are primarily delivered, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our Services after changes are posted constitutes your acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with any service agreements, proposals, and our Privacy Policy, constitute the entire agreement between you and Rocket Media regarding the use of our Services.

Contact Information

If you have questions about these Terms, please contact us: